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Online Volunteer Application Assistance

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How do I volunteer if I am a Skate Canada member?
If you are a current Skate Canada member, have ever been a member, or have ever applied online to volunteer at a Skate Canada event please follow these steps:

How do I volunteer if I am not a Skate Canada member?
If you are NOT a current Skate Canada member, have never been a member, and have never applied online to volunteer at a Skate Canada event please follow these steps:

What is my username?
For Skate Canada members, your username is your ten digit Skate Canada membership number which appears on your membership card.

For non-members, your username is what you have created in your volunteer personal profile.

Please keep your username and password in a safe place for future use.

I forgot my password?
Your password is your last name (unless you have updated your password).If that does not work please select “forgot your password and/or Skate Canada Membership Number”? on the login page to have the information retrieved. It is important that your email address on your personal profile is accurate for this information to be pulled. For further assistance please contact the event general email or call Samantha at 1.888.747.2372 ext. 2542.

How to contact Skate Canada regarding questions and inquiries?

2012 Skate Canada International – 2012sci@skatecanada.ca

2013 Skate Canada Challenge – 2013challenge@skatecanada.ca

2013 Canadian Figure Skating Championships – 2013canadians@skatecanada.ca

ISU World Figure Skating Championships® 2013 – isu2013worlds@skatecanada.ca

Why is my application submission not successful?

What is “timeout”?
Timeout is when your page has had no activity for up to 20 minutes. You will be required to start over.

How do I upload my picture for accreditation?
Log on to Member’s Only (using your Skate Canada number and password OR the user name and password that you created) - http://members.skatecanada.ca/memberreg/logon.cfm

In your personal profile, the menu on the left-hand side toolbar will allow you to move between various options. Select Personal Profile, then General Information and all of your personal information will be displayed. All information in your personal profile is confidential.

Ensure all of the information listed is correct (name, address, date of birth etc.). Skate Canada will be using email as the main means of volunteer communication. Please ensure your email address is current and accurate.

Once you have completed editing, click on the save changes to update and save the changes in your personal information.

To upload your photo, select upload new picture and browse your computer files for your photo. Once the correct file is selected click upload. You will be able to view your photo on your personal profile and can change your photo at any time.

Specifications for accreditation photos

Note: The reason why your photo is stretched when you upload your photo to your personal profile is because it is landscape and the photo is bigger than needed. Photo must be passport size, head and shoulders only.

You can update your personal profile information including your photo at any time by simply logging onto members only.